Introducing...
Our Courses and Services Catalogue
Courses
can now be purchased for an individual user one at a time
from our Catalogue.
We are your
one-stop-shop for on-line training and mystery shopping!
All of our training and mystery shopping calls are now
available on an individual basis. No long term contracts
or minimum number of participants.
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Are
the employees working in your hotel, franchise
call center or voice reservation service provider
handling your reservation calls they way you want
them to be handled?
Select the icon above to learn how we might help
you.
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Check out the
Catalogue
to see our offerings.
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Tom
McCarthy's renowned 'Seven Steps of the Sales Call'
has been the basis of successful careers for thousands
of sales and catering managers. In 'Handling the
Telephone Inquiry' the Seven Steps are demonstrated
in the context of the most common hospitality sales
scenario...the incoming call.
Select the icon above to learn what your managers
can learn from him. |
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To enroll in
Learn2Serve, our responsible alcohol server training course,
continue with your training or view a demo, click this
"learn2serve"
icon.
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This
course will prepare managers to take one of the
national food protection manager exams recognized
by the Conference of Food Protection.
A non-certified Food Handler's Safety Course is
also available.
Click the image to learn more about this course.
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STAR,
Sales Training for Agents in Reservations. To learn more
about how this course can help your hotel or call center
employees click this "STAR" icon.
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